Policies/F.A.Q

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Shipping

·         Customers will receive USPS tracking information via PayPal email once order is shipped

·         We ship worldwide and offer flat rate shipping at $4.00 domestic and $6.00 International

Presales

·         Items specified for presale take an average of 10 – 14 days to be shipped from warehouse. Customers will receive package tracking information once package is shipped.

·         If your order contains both in stock and presale items your order will ship once all items are on hand

Returns

·         All sales are final. No refunds, returns, or exchanges of any kind.

Lost Mail

·         We are not responsible for stolen, lost or damaged mail items. If there is an issue with a lost damaged or stolen package you must file a claim with your local USPS.

Lots Of Love

City Girl Luxe